Bienestar Superior
Out of Hours Support

Aftersales & Warranty Support

If your enquiry relates to an existing hot tub or product issue, please select the relevant option below:

• UK Partners: [email protected]
• International Partners: [email protected]
• US Partners: [email protected]

If you are a partner, you can also raise a warranty claim here, crm.superiorspasstock.co.uk and one of our team members will respond during office hours.

Other Departments

• Sales Enquiries: [email protected]
• You can make sales orders for products and our accessories on your CRM portal
• Soporte logístico: [email protected]
• General Contact Form: Contáctenos
• If your enquiry relates to invoices, payments, or credit notes: [email protected]

Quick Access for Dealers

• CRM Login crm.superiorspasstock.co.uk
• Superior Aftersales WhatsApp number +44 7376 470291 – Operated between the hours of 9am and 5pm UK time.

Self-Help Resources

• Chemical Guidance – superiorwellness.co.uk/wp-content/uploads/2022/11/Chemical-Guide_Digital.pdf
• Superior Wellness YouTube Helpful videos – www.youtube.com/@superiorwellness
• Platinum Spas Customers – www.platinum-spas.com/owner/
• Aquasolus Customers – aquasolus.com/owner/
• Portcril Customers – www.portcril.com/#Contacts
• Hekla Sauna Customers – heklasaunas.com/support/
• Chill tubs Customers – chilltubs.com/support/ &  www.youtube.com/@ChillTubs/videos